Contact
Email global@logicomnipresence.com for product support, privacy requests, accessibility feedback, or questions about these documents. This is the public contact currently operated by Logic Omnipresence.
Safety reports use the dedicated reporting instructions. Reports received by Logic's safety service are reviewed and any required app-level action is taken within 24 hours, with the most urgent issues prioritized first. Other requests are reviewed as promptly as reasonably possible.
Before contacting support
- Never send a private identity credential, recovery phrase, or secret key.
- Never send decrypted direct-message content unless it is strictly necessary and you understand the disclosure.
- Include the app version and a short description of what happened.
- For network-provider problems, include the service URL and the error shown by a.
- For a safety issue, use the in-app report action when possible.
What Logic can help with
Logic can investigate app behavior, explain local data controls, review a private safety report, address accessibility problems, and correct an app-level decision.
What Logic cannot control
Logic cannot recover a lost private identity credential, force an independent provider to accept or delete content, guarantee message delivery, change another client's behavior, or remove every public copy outside a.
Privacy and identity requests
Most identity and cache controls are available directly in a. See Privacy Choices for their exact scope. If a request concerns a private safety report held by Logic, include the report receipt so it can be located without asking for additional identity data.
Security reports
Send security issues privately to global@logicomnipresence.com. Include the affected version, expected behavior, observed behavior, and safe reproduction steps. Do not include a real private identity credential.
Operator
a is built and operated by Logic Omnipresence, a registered activity within the fiscal system of the Republic of Argentina, Tax ID 23-36099704-9. Logic Omnipresence does not operate the independent social networks that a can access.